cathybites: (*teethgnash*)
[personal profile] cathybites
ugh ugh UGH. SO. I bought a new computer and it has been a trial, lemme tell you. First off, a week after placing the order, I noticed it still hadn't processed, so I contacted the CS department, and they were all, 'oh yeah, the processing department needs you to call them to verify the purchase,' and I was all, 'this would've been helpful to know!' and they were all, 'lol yeah.' So I call the processing department, get the order verified. The computer arrived last Friday, I get it home and realize, oh, the super-fancy graphics card in it doesn't have a VGA port, and my crappy old monitor doesn't have a connection for HDMI. Annoying, but I needed a new monitor anyways (as evidenced by the whole lack of HDMI thing.) I go buy a new monitor Saturday morning, go home, excitedly start up my computer, aaaaaaaaaand nothing. Or, rather, a whole lot of nothing. It has Windows 8.1 installed on it, but it came with a free upgrade to Windows 10, but every time I tried to upgrade, the computer would freeze and I would have to start over. Eventually I stopped because I had a roller derby bout to get to (YAY BROOKLYN BOMBSHELLS THE 2015 GGRD CHAMPIONS YAY!!!). So Sunday, I try again a few times. Same no result. So I say, fuck it, I'll stick with Windows 8 for now. BUT every time I try to install ANYTHING on the computer, it freezes. Once I managed to get about five programs installed and I was very excited thinking this was it, but no. Had to start over. I've tried refreshing, I've tried resetting, I've even tried a clean re-install of Windows but nothing. ugh. UGH UGH UGH.

I JUST WANT TO PLAY THE NEW DRAGON AGE DLCS ON MY COMPUTER. IS THAT TOO MUCH TO ASK?

anyways. has anyone else had problems like this with Windows 8 or 10? I'm assuming yes because people always do. sigh.

don't tell me to get a Mac. I use a Mac every day at work. If I wanted one, I would've gotten one. Plus, I can't play DA:I on a Mac.

Date: 2015-09-02 06:29 am (UTC)
From: [identity profile] kitchendinah.livejournal.com
Both are awful for different reasons. I upgraded to 10 and am kinda wishing I'd stayed with 8 for a while longer because right now I have to do a hard reboot if the damn thing goes to sleep because it won't freaking wake up and I haven't had a chance to beat it into submission yet. If you're using Steam and it won't load, try turning off your firewall (I've got McAffee, god help me, and it has an option that shuts it down for 15 minutes before it reups that I usually pick) and that usually lets me get the game I want up and running. A lot of the problems I had with 8 were driver related. (I have no idea if any of this is helpful, but I feel you, man.)

Date: 2015-09-03 03:38 pm (UTC)
From: [identity profile] cathybites.livejournal.com
Fortunately it works now but. ugh. UGH. I called tech support and the first guy was all, "oh, you probably have a corrupted copy of Windows. Reinstall it." and of course I did - twice - and that did nothing. Then I called again, and the new guy was all, "What's your case number?" and I was all "Bwuh?" and he was all "Didn't you get a case number from when you called before? Did you give them your computer ID number?" and I was all "Bwuh?" and he was all "SIGH. These freakin' people I work with..." but he was able to look up what processor I had in my computer and he was all "oh! yeah, that's an easy fix." and it really was, I just had to go into BIOS and disable some things but. If this is obviously a known issue, WHY WOULDN'T THEY HAVE DONE IT BEFORE SENDING THE COMPUTER TO ME? sigh sigh.

but anyways. yay new computer! Running fine so far.

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